When we test VPNs, we use the Ookla speed test tool. (Note that Ookla is owned by PCMag's publisher, Ziff Davis.) This test provides metrics for latency, download speeds, and upload speeds. Any one of these can be an important measurement depending on your needs, but we tend to view the download speed as the most important. After all, we live in an age of digital consumption.
In conjunction with information security experts at The New York Times (parent company of Wirecutter), we reached out to our finalists with questions about their internal security practices. We asked how they handled internal security access, how they communicated securely with customers, in what ways they collected reports on security bugs, and of course whether their statements on logging policies matched their marketing and privacy policies. We also considered which companies had public-facing leadership or ownership, and which ones openly supported projects and organizations that promoted Internet security and privacy. (For a full breakdown of trust and VPNs, check out the section above.)
Even if none of the above really sound right to you, you can still benefit from using a VPN. You should definitely use one when you travel or work on an untrusted network (read: a network you don’t own, manage, or trust who manages.) That means opening your laptop at the coffee shop and logging in to Facebook or using your phone’s Wi-Fi to check your email at the airport can all potentially put you at risk.
OpenVPN: OpenVPN is very secure, open-source and widely used. Most VPN services support it, but except for Chrome OS and Linux, few operating systems do. This protocol can be used in either TCP (web) or UDP (streaming) mode; the latter is sloppier but faster. You'll need either the VPN service's client software or one of the many free alternatives. Either way, you'll still need to pay for the VPN service.
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A popular VPN service, TorGuard has servers in over 50 countries and enables users to unblock websites and get around censorship. This ensures that wherever you are in the world, there is bound to be a TorGuard server near you. By default, the service enables users to make five simultaneous connections. This lets users run the service on all their devices. To better protect users, the service has a kill switch. However, this feature is not available on mobile devices. Likewise, a Domain Name System leak protection works on Windows and OS X.
We like that the company offers a connection kill switch feature and, for those who need it, there's an option to get a dedicated IP address. VyprVPN is a standout in their effort to provide privacy, and thwart censorship. When China began its program of deep packet VPN inspection, Golden Frog's VyperVPN service added scrambled OpenVPN packets to keep the traffic flowing.