Server switching is a feature -- offered by most VPN service providers -- that allows you to change what region or country you're going to connect to. Most providers allow you to switch as often as you'd like (although you usually have to disconnect, then change your configuration, and reconnect). This may be useful if you're trying to hide your location, or if you're running into some communications glitches on the server you're currently using.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
"Hide.me is a very capable service with excellent speeds and a very easy-to-understand interface. The privacy policy is also good, with the right promises, and the payment scheme allows for a good amount of anonymity. It’s a good service and one that even beginners can enjoy, with a few customization options for power users." Aug 07, 2018 PCWorld.com
The service has around a hundred servers around the world, in all continents. Server switching is facilitated on the line from just about anywhere. This feature is ideal for use by those who need to reach different locations or those who are in obscure places. Connection speed is relatively fast, with the service offering unlimited bandwidth. Albeit significant lag can be experienced during connection, such is resolved in just a few minutes.
Also worth consideration is Windscribe. For your money you’ll get fast speeds, streamlined access to popular streaming services via dedicated endpoints, an unlimited number of simultaneous connections, and the ability to share your encrypted connection (if your wireless router supports this). Kaspersky Secure Connection proved to be a little faster than Windscribe and its subscription rates are a little more generous, too.
Private Tunnel only has endpoints in 12 countries, including the UK, Japan, the Netherlands, Sweden and the USA, where it’s based and it’s terms of service also state that it collects also log files “for monitoring server performance, identifying software bugs, identifying any potential security breaches, and for the purpose of identifying abusive users”.
"Hide.me is a very capable service with excellent speeds and a very easy-to-understand interface. The privacy policy is also good, with the right promises, and the payment scheme allows for a good amount of anonymity. It’s a good service and one that even beginners can enjoy, with a few customization options for power users." Aug 07, 2018 PCWorld.com
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We also like how easy it is to connect, and how clear and accessible the settings are, on all platforms when using the IVPN app. (ChromeOS has an option to use a less-secure VPN protocol with most providers, including IVPN. But TorGuard, our budget pick, supports the more secure OpenVPN on Chromebooks and tablets.) If you do want to tweak some settings, IVPN has easy-to-understand checkboxes for most options. For example, the kill switch (labeled “firewall”) has an easy on/off toggle. Anytime it’s on and the app is open, all traffic in and out of your computer will cut off if you forget to connect to the service or the secure connection drops for some reason.

Beyond those two factors, it’s difficult to make blanket statements about what makes a trustworthy VPN. At the bare minimum, a good VPN provider should not collect and keep any logs of its customers’ browsing history. If it does, that puts your privacy at risk should someone access (or even release) those logs without authorization. But deciding when to a trust a logging policy isn’t easy. As the EFF points out, “Some VPNs with exemplary privacy policies could be run by devious people.” You don’t need to have done anything illegal to prefer that law enforcement and criminals alike not have access to a browsing history that may include your bank, medical websites, or that one thing you looked at around 2 a.m. that one time.


The only downsides to Private Internet Access are that you can't select your own username — you've got to stick with an assigned random ID — and that you've occasionally got to reinstall a balky driver in Windows. (There's a button to do this.) Selecting Private Internet Access as our VPN service of choice was almost a no-brainer, but because it's based in the U.S., anyone wary of the FBI may want to consider another service.

Best for Frequent Flyers (VPN Anywhere): The name Hide My Ass (HMA) speaks for itself and can protect your data, identity and ultimately your derriere in a variety of far-flung places. Owned by security software company Avast, the HMA Pro VPN service has an extraordinary geographic scope with 900 servers in 190 countries, including Russia and Albania. The VPN service can obscure your location, protect data traffic and shuffle its IP addresses for greater anonymity. It lacks a firewall or ad blocker, though. There’s software for PCs (Vista, 7, 8, 10) and Macs (OSX 10.5), iOS and Android systems as well as some open-source routers. An HMA account supports up to five simultaneous users. Its blue and white interface is small and lets you choose among Instant Mode (one-click connect), Location Mode (pick your server) or Freedom Mode (the closest free-speech friendly country). Unlike PIA, you select a user name. At $12 a month, it’s more expensive than PIA but a full year costs $5 a month. Its UK headquarters means that HMA’s logs should be beyond the reach of American spy agencies.


Using a VPN is a little trickier for ChromeOS users, however. While Google has worked to make it easier to use a VPN with a Chromebook or Chromebox, it's not always a walk in the park. Our guide to how to set up a VPN on a Chromebook can make the task a bit easier, however. In these cases, you might find it easier to install a VPN plug-in for the Chrome browser. This will only secure some of your traffic, but it's better than nothing.

Instead of logically tying the endpoint of the network tunnel to the physical IP address, each tunnel is bound to a permanently associated IP address at the device. The mobile VPN software handles the necessary network-authentication and maintains the network sessions in a manner transparent to the application and to the user.[31] The Host Identity Protocol (HIP), under study by the Internet Engineering Task Force, is designed to support mobility of hosts by separating the role of IP addresses for host identification from their locator functionality in an IP network. With HIP a mobile host maintains its logical connections established via the host identity identifier while associating with different IP addresses when roaming between access networks.

Mullvad is not that easy to use, with a bare-bones desktop interface and, unlike every other VPN service we've reviewed, no mobile client apps. (You do get instructions on how to manually set up OpenVPN apps.) This service's network speeds were far from great in our tests, and it's fairly expensive, with no discount for paying yearly instead of monthly.
With endpoints in 18 countries, Kaspersky Secure Connection can be set up so that it connects automatically, connects to an endpoint in a certain country by default, or seeks to establish a connection whenever you connect to an insecure Wi-Fi hotspot. You don’t, however get an automatic killswitch, so if your VPN connection goes south, you won’t be automatically disconnected.
Though TorGuard’s support site offers in-depth information, finding specific info is harder, and the site is not as easy to follow as those for our top pick or ExpressVPN. TorGuard provides helpful video tutorials, but they’re two years old now and don’t show the latest versions of the company’s apps. As with most of the VPNs we contacted, TorGuard support staff responded to our help ticket quickly—the response to our query came less than half an hour after we submitted it on a weekday afternoon. Still, if you’re worried about getting lost in VPN settings or don’t like hunting for your own answers, IVPN is a better fit.
We summarize the protocols above, and look at them in detail in VPN Encryption: The Complete Guide. Although L2TP/IPsec is fine for most purposes, we only really recommend OpenVPN and IKEv2. OpenVPN is very secure if properly configured. Indeed, Edward Snowden’s documents showed that even the NSA can’t crack well-implemented OpenVPN. It is also supported by almost every provider.  But it is relatively slow. The newer IKEv2 is much faster and is considered secure, but has not been battle-tested in the way that OpenVPN has. It is not as well supported at present, although it is increasingly popular with providers thanks to its speed advantages over OpenVPN.
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Usually, the choice between getting a free product or buying one is obvious. Why pay for something you can get for free? It’s not so clear-cut when it comes to VPNs, though. After all, there’s no such thing as a free lunch: you always end up paying somehow. With free VPNs, you could pay with crawling speeds, annoying ads, dangerous malware, or even having your data stolen.
When we tested other aspects of IVPN’s performance, it also satisfied our requirements. On the default settings, our real IP address didn’t leak out via DNS requests or IPv6 routing, let alone a standard IP address checker. The DNS-requests check indicated that the app was using the company’s internal DNS servers and that they were correctly configured. None of the 12 services we tested disclosed our true IP address (though some showed mismatched IPs). Every VPN we considered had to operate its own DNS servers in-house and not rely on ISP servers or public options like Google’s, which give third parties a chance to log or analyze the sites you visit. IVPN currently disables all IPv6 connectivity, though the company is looking at solutions to securely support it soon. Most companies we considered do the same; OVPN was the only company to support IPv6 addresses at the time of our testing.
Tunneling protocols can operate in a point-to-point network topology that would theoretically not be considered as a VPN, because a VPN by definition is expected to support arbitrary and changing sets of network nodes. But since most router implementations support a software-defined tunnel interface, customer-provisioned VPNs often are simply defined tunnels running conventional routing protocols.

In an overcrowded VPN market, ExpressVPN continues to stand out from the rest and remains the top recommendation at Restore Privacy. It is based in the British Virgin Islands and offers secure, user-friendly apps for all devices. Extensive testing for the ExpressVPN review found it to be very secure, with exceptional speeds and reliability throughout the server network.
Oh, heck no. A VPN can help make sure you're not snooped on when connecting between your computer and a website. But the website itself is quite capable of some serious privacy violations. For example, a VPN can't protect you against a website setting a tracking cookie that will tell other websites about you. A VPN can't protect you against a website recording information about products you're interested in. A VPN can't protect you against a website that sells your email address to list brokers. Yada, yada, yada.
When choosing between protocols to connect to, consider how you are using your VPN. PPTP is known to be fast over wi-fi; however, it is less secure than L2TP and IPSec. So, if security is important to you, then consider using either L2TP or IPSec. If you are connecting to a VPN for work purposes, then your employer will most likely have a preferred protocol. If you are using a hosted VPN, then ensure that you use a protocol which they support.
While a VPN can protect your privacy online, you might still want to take the additional step of avoiding paying for one using a credit card, for moral or security reasons. Several VPN services now accept anonymous payment methods such Bitcoin, and some even accept retailer gift cards. Both of these transactions is about as close as you can get to paying with cash for something online. That Starbucks gift card may be better spent on secure web browsing than a mediocre-at-best latte.

ProtonVPN has the unique distinction of placing no data restrictions on free users. You can browse as much as you want, as long as you want. You will be limited to just one device on the service at a time and can only choose between three server locations, but the unlimited data makes up for all that. It doesn't hurt that ProtonVPN, from the same people that brought you super-secure ProtonMail email, is very concerned about security and customer privacy. For all that, ProtonVPN is our Editors' Choice for free VPN.
Private Internet Access' client interfaces aren't as flashy or cutesy as some other services' software, but they're clear and simple enough for newbies to start right away. A toggle switch reveals all the settings a VPN expert would ever want to play with. You can also skip Private Internet Access' software and connect directly to the servers, or use a third-party OpenVPN client.
The solution is downloadable and supports platforms such as OS X, Windows and Linux. Mobile systems like Android and iOS are also supported. These capabilities enable users to use the product on desktops, laptops, smartphones or tablet computers. The software can also be downloaded onto network routers, ensuring that all devices connected to such routers enjoy the same level of protection.
With  multiple clients, rich with different features, it’s no wonder this VPN service handles more than 10 million users. CyberGhost covers Microsoft’s and Apple’s operating systems, but also iOS and Android. The interface is not the best out there and could definitely use some work, but these disadvantages are easily overshadowed by the awesome features this VPN offers.

And they manage to do all of this without sacrificing performance, offering one of the fastest download speeds (83 Mbps out of 100 Mbps) and the best 24/7 customer support in the industry. The only downside? It’s a little on the pricey side, with monthly plans starting between $6.67 and $12.95/mo. But it’s a small price to pay for excellent performance in almost every category.

I have been using PIA for two years now. Actually, I was really skeptic when I first went to the website. It had a stock photo of a family, shady "we are the best" text all around. But hey, I subscribed to give it a try. And it worked wonderful. PIA has been an incredibly solid, fast and reliable VPN provider for me through 2 years. Never had an issue with them whatsoever.


Some virtual networks use tunneling protocols without encryption for protecting the privacy of data. While VPNs often do provide security, an unencrypted overlay network does not neatly fit within the secure or trusted categorization.[citation needed] For example, a tunnel set up between two hosts with Generic Routing Encapsulation (GRE) is a virtual private network, but neither secure nor trusted.[24][25]
Despite Proton’s strong reputation for privacy with both its VPN and Mail services, we previously dismissed ProtonVPN without testing because it didn’t offer native applications for major operating systems. Instead, the service relied on third-party applications that could be clumsy to set up and lacked important features. Now that ProtonVPN apps are fully supported on Windows, Mac, and Android, we’re looking forward to testing the service for the next update.
The best all-around VPN for streaming is ExpressVPN because it works with a wide range of streaming services, has excellent performance, and offers the best lineup of apps for all types of streaming devices – from Android TV boxes to tablets, computers, and phones. With ExpressVPN’s 24/7 live chat support, they can help you get everything setup correctly.
“Hide.me has proven to be a very good option in the VPN market. During our review we've been impressed by its speed and many functionalities. Hide.me is a VPN provider highly concerned about its customers' privacy and security. The no-logs policy is a big plus for this VPN. Even though performances are great and functionalities are many, we still find the price to be high compared to the competition.” Dec 28, 2017 anonymster.com

In an overcrowded VPN market, ExpressVPN continues to stand out from the rest and remains the top recommendation at Restore Privacy. It is based in the British Virgin Islands and offers secure, user-friendly apps for all devices. Extensive testing for the ExpressVPN review found it to be very secure, with exceptional speeds and reliability throughout the server network.


A VPN allows a user to securely access private networks with complete peace of mind. Whether you want a VPN in a country like South Africa for example, or in any other country, in the modern age, everything is possible. It has similarities to a firewall, except that a VPN disguises your IP address, so you are untraceable. By changing your IP address a top VPN like IPVanish ensures that if anyone is spying on you, they will not see your correct geographic location. VPNs use a combination of encryption protocols and dedicated connections; therefore, even if a hacker tries to access some of your data, they would be unable to read due to it being encrypted. With this level of encryption and security, you can always be sure that you are browsing anonymously with your VPN.
We also like how easy it is to connect, and how clear and accessible the settings are, on all platforms when using the IVPN app. (ChromeOS has an option to use a less-secure VPN protocol with most providers, including IVPN. But TorGuard, our budget pick, supports the more secure OpenVPN on Chromebooks and tablets.) If you do want to tweak some settings, IVPN has easy-to-understand checkboxes for most options. For example, the kill switch (labeled “firewall”) has an easy on/off toggle. Anytime it’s on and the app is open, all traffic in and out of your computer will cut off if you forget to connect to the service or the secure connection drops for some reason.
I recommend always using a VPN when using someone else's Wi-Fi network. Here's a good rule of thumb: If you're away from the office or home, and you're using someone else's Wi-Fi (even that of a family member or a friend, because you never know if they've been compromised), use a VPN. It's particularly important if you're accessing a service that has personally identifying information. Remember, a lot goes on behind the scenes, and you never really know if one or more of your apps are authenticating in the background and putting your information at risk.
Individuals that access the internet from a computer, tablet or smartphone will benefit from using a VPN. A VPN service will always boost your security by encrypting and anonymizing all of your online activity. Therefore, both private and business users can benefit from using a VPN. Communications that happen between the VPN server and your device are encrypted, so a hacker or website spying on you wouldn't know which web pages you access. They also won't be able to see private information like passwords, usernames and bank or shopping details and so on. Anyone that wants to protect their privacy and security online should use a VPN.
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