The globetrotter. This person wants to watch the Olympics live as they happen, without dealing with their crummy local networks. They want to check out their favorite TV shows as they air instead of waiting for translations or re-broadcasts (or watch the versions aired in other countries,) listen to location-restricted streaming internet radio, or want to use a new web service or application that looks great but for some reason is limited to a specific country or region.
Though TorGuard’s support site offers in-depth information, finding specific info is harder, and the site is not as easy to follow as those for our top pick or ExpressVPN. TorGuard provides helpful video tutorials, but they’re two years old now and don’t show the latest versions of the company’s apps. As with most of the VPNs we contacted, TorGuard support staff responded to our help ticket quickly—the response to our query came less than half an hour after we submitted it on a weekday afternoon. Still, if you’re worried about getting lost in VPN settings or don’t like hunting for your own answers, IVPN is a better fit.
When we tested other aspects of IVPN’s performance, it also satisfied our requirements. On the default settings, our real IP address didn’t leak out via DNS requests or IPv6 routing, let alone a standard IP address checker. The DNS-requests check indicated that the app was using the company’s internal DNS servers and that they were correctly configured. None of the 12 services we tested disclosed our true IP address (though some showed mismatched IPs). Every VPN we considered had to operate its own DNS servers in-house and not rely on ISP servers or public options like Google’s, which give third parties a chance to log or analyze the sites you visit. IVPN currently disables all IPv6 connectivity, though the company is looking at solutions to securely support it soon. Most companies we considered do the same; OVPN was the only company to support IPv6 addresses at the time of our testing.
IPVanish is one of the most recognisable names among all the VPN services out there. They've been going for years and if you've read about VPNs in the past you've probably seen some of their ads! IPVanish certainly isn’t going after the budget market here but it's still a bit cheaper than ExpressVPN. Like Express, IPVanish doesn’t offer a free trial (although there is a seven day money back guarantee if the service doesn’t live up to your expectations). It promises to be the world’s fastest VPN, with more than 40,000 IP addresses, 850 servers in 60 countries, unlimited peer to peer sharing and up to five simultaneous connections. That's certainly a bonus over ExpressVPN which only offers three connections at a time - IPVanish could be the better option for you if you want to get the whole family on one plan, for example. There’s a no logging policy, too, which means the service isn’t gathering stacks of data about what you’re doing.
Nevertheless, the point of a VPN is to remain private and to have your internet activity kept as private as possible. For that reason, we’re choosing Mullvad as the best overall VPN (see our full review of Mullvad). The company recently released an overhauled desktop client, and the VPN does a great job at privacy. Mullvad doesn’t ask for your email address, and you can mail your payment in cash if you want to. Like many other VPNs, Mullvad has a no-logging policy and doesn’t even collect any identifying metadata from your usage.
Yes. Although Netflix is now available almost everywhere, some places – notably the United States – enjoy a much larger catalog of titles than everywhere else. And some people want to access regional catalogs. In theory, all you need do to watch a local version of Netflix from somewhere else is connect to a VPN server in that country. You can sign into any regional Netflix page with any active Netflix account, no matter where that account is registered. The snag is that due to pressure from its content producers, Netflix now tries to ban IP addresses that it knows belongs to VPN and proxy services. Many VPN services have found sneaky ways around this ban, but it is a cat and mouse game. Please see our best Netflix VPNs for a list of services which still work with Netflix (most of the time).
Since December 2017, when the FCC decided to burn Net Neutrality to the ground, more and more people have become obsessed with online privacy (or lack thereof). Your internet provider can choose to slow down your internet if they want, and they could also go after sites like Netflix and demand money for offering high viewing speeds. And keeping your illegal stream or questionable search history private? Forget about it.
Some VPN services will limit the total amount of data you can send and receive, either in one connection session or over the period of a month. Other VPN services will limit the speed of the data, effectively sharing less of their pipe with you than might be optimal. That could slow your browsing experience to a crawl or completely prevent you from watching streaming video.
First, the good: IPVanish features solid encryption, unlimited bandwidth, and lets you connect up to five devices simultaneously. The Android app offers a clean dark theme and is easy to use for beginners, with features that advanced users will appreciate. Connecting to and switching between servers is quick and easy as well making the overall user experience pretty great.
The student/worker. This person has responsibilities to attend to, and uses a VPN provided by their school or company to access resources on their network when they’re at home or traveling. In most cases, this person already has a free VPN service provided to them, so they’re not exactly shopping around. Also, if they’re worried about security, they can always fire up their VPN when using airport or cafe WI-Fi to ensure no one’s snooping on their connection. Photo by Ed Yourdon.
The main group of countries that can share information freely is called the Five Eyes. They come from the UKUSA agreement that, although began back in 1941, was only made public knowledge in 2005. The agreement is between Australia, Canada, New Zealand, the United Kingdom and the United States, hence the name Five Eyes. Those countries have agreed to collect, analyse and share information between each other, and much of this intelligence is believed to be related to internet activity these days.
HotSpot Shield is a product that has had some ups and downs in terms of our editorial coverage. Back in 2016, they picked up some very positive coverage based on founder David Gorodyansky comments about protecting user privacy. Then, in 2017, a privacy group accused the company of spying on user traffic, an accusation the company flatly denies. Finally, just this year, ZDNet uncovered a flaw in the company's software that exposed users. Fortunately, that was fixed immediately.