Some VPNs offer great service or pricing but little to no insight into who exactly is handling them. We considered feedback from security experts, including the information security team at The New York Times (parent company of Wirecutter), about whether you could trust even the most appealing VPN if the company wasn’t willing to disclose who stood behind it. After careful consideration, we decided we’d rather give up other positives—like faster speeds or extra convenience features—if it meant knowing who led or owned the company providing our connections. Given the explosion of companies offering VPN services and the trivial nature of setting one up as a scam, having a public-facing leadership team—especially one with a long history of actively fighting for online privacy and security—is the most concrete way a company can build trust.
This was technically #8 in the ranking, but after we saw it mentioned positively so many times in Reddit discussions, we decided to bump it up. Private Internet Access VPN, otherwise known as PIA, attempts to give off reliability vibes with its home page (children on bikes was an interesting choice), which some might feel conned by. However, we've gathered that Redditors believe that this wasn't a farce, and that it's actually a super trustworthy option. It was Mashable's top choice too, due to the fact that it comes with a ton of user-friendly features and doesn't kill your device to install. However, it's not the most aesthetically pleasing interface of the bunch, and some users mention that they had to switch VPNs simply because of that. But if you don't care about the looks so much as server reliability, variety of features, and speed, it's a good choice. Reddit user KaiForceOne writes:
Hello Nathan, We are sorry for all the inconvenience you've experienced. Bunch of different factors might interfere with how VPN works: antivirus systems, firewalls, router settings, previous VPN services installed play their role just to name a few. Your mentioned behavior is uncommon, in most cases couple of mouse clicks is enough to get our apps up and running; however sometimes additional troubleshooting is required. This is why our customer support team is available 24/7, they aim to provide our clients with the best possible experience and help in any way we can. Please don't hesitate and reach out to them in case of any future issue.
ProtonVPN is one of the newest VPN services, and it boasts some star-studded founding members. The company was founded at CERN, the birthplace of the internet, and grew out of the ProtonMAIL service that’s been protecting the email of activists and journalists for years. The service acts as a Swiss company and is thus free from the laws of the U.S. and the European Union. It’s also not a member of the “fourteen eyes surveillance network,” and user traffic isn’t logged and passes through privacy-friendly countries, so you needn’t worry about your true IP address being revealed.
ExpressVPN operates servers in 78 countries, 20 of them in APAC alone. Torrenting is allowed on all servers. It’s consistently performed well in our unblocking tests and our speed tests so is a good option for streaming. It can unblock both the US and Australian Netflix catalogs in a browser as well as in the Netflix app. It keeps no traffic logs and is based in the British Virgin Islands, where it is not subject to any data retention laws. ExpressVPN makes apps for Windows, MacOS, Android, iOS, Linux (command line) and some wifi routers.
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Max Eddy is a Software Analyst, taking a critical eye to Android apps and security services. He's also PCMag's foremost authority on weather stations and digital scrapbooking software. When not polishing his tinfoil hat or plumbing the depths of the Dark Web, he can be found working to discern the 100 Best Android Apps. Prior to PCMag, Max wrote... See Full Bio
Prices are also pretty low. Expect to pay £63.58 for a year (equivalent to £5.29 a month), or £53.48 for a two year subscription (equivalent to £2.23 a month). Based on current rates, the standard monthly fee works out at £5.33, so if you want to save, the two year option is your best bet. Alternatively, you can pay using Bitcoin, Bitcoin Cash, Zcash or gift cards.
Buffered VPN doesn't disclose much about the size of its network, but the 30-day money back guarantee means that you can take their service for a test drive and really get a feel for how well it performs for you. The company lost a few points from us because they do keep some connection information. They gained points for their client support, unlimited bandwidth, and generous number of simultaneous sessions allowed.