In short, it's time to start thinking about protecting your personal information. That's where virtual private networks, or VPNs, come in. These services use simple software to protect your internet connection, and they give you greater control over how you appear online, too. While you might never have heard of VPN services, they are valuable tools that you should understand and use. So who needs a VPN? The short answer is that everyone does. Even Mac users can benefit from a VPN.
If your VPN provider is based within a country that is part of the 14 Eyes, it can be asked to share data of its customers and will legally have to comply. If your provider promises that it doesn't log any information, you're probably safe within the 14 Eyes, but it is more of a risk if privacy is your main concern and you might want to consider looking for a VPN provider that is based elsewhere.
Hopefully, you’re not a candidate for government surveillance, but who knows. Remember, a VPN protects against your internet service provider seeing your browsing history. So you’re protected if a government agency asks your internet service provider to supply records of your internet activity. Assuming your VPN provider doesn’t log your browsing history (some VPN providers do), your VPN can help protect your internet freedom.
TunnelBear is designed for a very specific group of people: people who want a VPN service but don’t want to mess around with configuration or become IT experts to make their connections more secure. And it caters brilliantly for that market, with a very straightforward interface and jargon-free writing. In truth, all of the VPN services these days do this but TunnelBear tries very hard to stand out. It’s not for power users - there isn’t much you can change - but with up to five simultaneous connections, servers across 20 countries and decent performance on US and Canadian websites. Longer connections can be slower, though: it’s when the relatively small number of server locations makes itself obvious. There’s a free version that limits you to 500MB of monthly traffic, and if you pay annually the price of the full version drops from $9.99 to $4.99 per month.
One of the most common types of VPNs used by businesses is called a virtual private dial-up network (VPDN). A VPDN is a user-to-LAN connection, where remote users need to connect to the company LAN. Another type of VPN is commonly called a site-to-site VPN. Here the company would invest in dedicated hardware to connect multiple sites to their LAN though a public network, usually the Internet.
If you don't know what Kodi is, you're not alone. However, an analysis of searches leading to our site reveals that a surprising number of you are, in fact looking for VPN that works with the mysterious Kodi. Dictionary.com defines Kodi as a possible misspelling of "Jodi," but PCMag analyst Ben Moore clarified for me that Kodi is "free, open-source software for managing your local collection of movies, television shows, music, and photos."
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
Beyond those two factors, it’s difficult to make blanket statements about what makes a trustworthy VPN. At the bare minimum, a good VPN provider should not collect and keep any logs of its customers’ browsing history. If it does, that puts your privacy at risk should someone access (or even release) those logs without authorization. But deciding when to a trust a logging policy isn’t easy. As the EFF points out, “Some VPNs with exemplary privacy policies could be run by devious people.” You don’t need to have done anything illegal to prefer that law enforcement and criminals alike not have access to a browsing history that may include your bank, medical websites, or that one thing you looked at around 2 a.m. that one time.
Using a VPN is a little trickier for ChromeOS users, however. While Google has worked to make it easier to use a VPN with a Chromebook or Chromebox, it's not always a walk in the park. Our guide to how to set up a VPN on a Chromebook can make the task a bit easier, however. In these cases, you might find it easier to install a VPN plug-in for the Chrome browser. This will only secure some of your traffic, but it's better than nothing.
Most VPN services allow you to connect up to five devices with a single account. Any service that offers fewer connections is outside the mainstream. Keep in mind that you'll need to connect every device in your home individually to the VPN service, so just two or three licenses won't be enough for the average nested pair. Note that many VPN services offer native apps for both Android and iOS, but that such devices count toward your total number of connections.
A traditional VPN can affect the user experience when applied to wireless devices. It's best to use a mobile VPN to avoid slower speeds and data loss. A mobile VPN offers you a high level of security for the challenges of wireless communication. It can provide mobile devices with secure access to network resources and software applications on their wireless networks. It's good to use when you're facing coverage gaps, inter-network roaming, bandwidth issues, or limited battery life, memory or processing power.
CyberGhost operates an ample network of more than 1,200 servers, including 20 in Australia and more than 200 in the US. It has a strong focus on unblocking streaming services like Netflix and Amazon Prime Video. It’s also popular with torrenters and has a dedicated “Torrent Anonymously” option within its apps. Plus, speeds are excellent, making it a great all-rounder. CyberGhost doesn’t log user activity or record IP addresses. Apps are available for Windows, MacOS, iOS, and Android.
Something pretty great about Speedify is that you can use it for free without even making an account. The moment you install and open the software, you're immediately being protected behind a VPN and can do anything a user can, like change the server, toggle encryption on and off, set monthly or daily limits, and easily connect to the fastest server.
IVPN also performed well in our speed tests. Though it wasn’t always the fastest in the 54 measurements we took on each service, it ranked near the top on many servers at different times of the week—especially compared with the most trustworthy services. Private Internet Access, one of the most visible, privacy-focused VPNs, had slower speeds when connecting to most servers and less reliable connections than IVPN. For US servers (which we expected to be the fastest locations since we tested from California), IVPN ranked behind only OVPN and TorGuard. We liked OVPN—especially its speed results—but we thought that company’s small team and small selection of servers and locations were too limiting for some people. (Read more in the Competition section.) Though TorGuard edged out IVPN in this test, the difference wasn’t big enough to affect our everyday browsing. And because we tested each application at its default settings, TorGuard’s faster speeds were partially thanks to its default 128-bit encryption; IVPN offers only more secure, but often slower, 256-bit encryption.
IPVanish wasn't the top performer in our 2017 round of testing, falling in about the middle of the pack. But it was one of the most reliable VPN services, connecting smoothly and staying connected every time we used it. IPVanish has excellent client software, although you can connect to the company's servers manually, and a decent array of about 850 connection points in 50 countries. However, its subscription price is kind of high, and its U.S. base may be a negative for some potential customers.
In addition to blocking malicious sites and ads, some VPNs also claim to block malware. We don't test the efficacy of these network-based protections, but most appear to be blacklists of sites known to host malicious software. That's great, but don't assume it's anywhere near as good as standalone antivirus. Use this feature to complement, not replace, your antivirus.
Instead of logically tying the endpoint of the network tunnel to the physical IP address, each tunnel is bound to a permanently associated IP address at the device. The mobile VPN software handles the necessary network-authentication and maintains the network sessions in a manner transparent to the application and to the user. The Host Identity Protocol (HIP), under study by the Internet Engineering Task Force, is designed to support mobility of hosts by separating the role of IP addresses for host identification from their locator functionality in an IP network. With HIP a mobile host maintains its logical connections established via the host identity identifier while associating with different IP addresses when roaming between access networks.
Providers can also log less-specific data about when or how often you connect to your VPN service. In some cases, these logs are a routine part of server or account management, and can be responsibly separated and scrubbed. In other cases, VPN providers take note of every connection and use that information to actively police individual customers. Though it’s reasonable for companies to protect their networks from abuse, it becomes a dealbreaker when companies keep extensive connection data for a longer period of time. Some VPN companies we spoke with explained how a log might note your current connection for authentication purposes, but that log is deleted as soon as you disconnect. This kind of “live log” isn’t a concern, and even those culled every few hours—or as long as the end of each day—shouldn’t be confused with logs of your traffic and online destinations.
In terms of general performance, Hide My Ass! around the average mark with a quick and stable 6.4MB/s (51.2Mbit/s) for FTP to 6.9MB/s (55.2Mbit/s) HTTP via UK endpoints, and 8.8MB/s (70.4Mbit/s) for FTP and 7.2MB/s (57.6Mbit/s) HTTP in the Netherlands. In other words, pretty good going. VPN connections to the U.S. are almost invariably slower than those to closer geographic endpoints, as you’d expect, the 2.12MB/s (16.96Mbit/d) we got with Hide My Ass this time around was definitely below average.
Security is the main reason why corporations have used VPNs for years. There are increasingly simple methods to intercept data traveling to a network. WiFi spoofing and Firesheep are two easy ways to hack information. A useful analogy is that a firewall protects your data while on the computer and a VPN protects your data on the web. VPNs use advanced encryption protocols and secure tunneling techniques to encapsulate all online data transfers. Most savvy computer users wouldn't dream of connecting to the Internet without a firewall and up-to-date antivirus. Evolving security threats and ever increasing reliance on the Internet make a Virtual Private Network an essential part of well-rounded security. Integrity checks ensure that no data is lost and that the connection has not been hijacked. Since all traffic is protected, VPNs are preferred over proxies.
Since it takes research to find out if a VPN service has a history of good or bad behavior, we’ve done the legwork to find the best VPN out there. In order to win our seal of approval, the service has to protect online privacy; allow you to keep anonymity; offer a good variety of locations from which to direct your traffic; offer fast, reliable performance; and provide an easy-to-use interface.
Norton WiFi Privacy performed very well in our latest round of speed tests. In the UK, we got FTP and HTTP download speeds of around 9.5MB/s (76Mb/s). Using endpoints in the Netherlands, that HTTP speed went up to 10.1MB/s (81Mbit/s). U.S. speeds were also very good, exceeding our non-VPN reference download at 5.8MB/s (46.4Mbit/s) for FTP and 4.8MB/s (38.4Mbit/s) for HTTP downloads.
Welcome to the CNET 2019 Directory of VPN providers. In this directory, we're taking a look at a few of the very best commercial VPN service providers on the Internet like CyberGhost, IPVanish, Hotspot Shield, Private Internet Access and others. Rather than looking at the wide range of free providers, which often have a lot of limits (and dubious loyalties), we are looking at those vendors who charge a few bucks a month, but put your interests first, rather than those of shadowy advertisers and sponsors. Our VPN rankings are based more than 20 factors including number of server locations, client software, dedicated and dynamic IP, bandwidth caps, security, logging, customer support and price.