If you’re going to bother with a VPN, you should spend money on a good one—don’t trust a free VPN. Security and privacy cost money, and if you aren’t paying for them, the provider has an incentive to make money from marketers at your privacy’s expense. Though price doesn’t always equal quality, a few dollars a month more for a better experience is worth it for something you’ll use on a regular basis.
We used to advise people to do banking and other important business over their cellular connection when using a mobile device, since it is generally safer than connecting with a public Wi-Fi network. But even that isn't always a safe bet. Researchers have demonstrated how a portable cell tower, such as a femtocell, can be used for malicious ends. The attack hinges on jamming the LTE and 3G bands, which are secured with strong encryption, and forcing devices to connect with a phony tower over the less-secure 2G band. Because the attacker controls the fake tower, he can carry out a man-in-the-middle attack and see all the data passing over the cellular connection. Admittedly, this is an exotic attack, but it's far from impossible.
This is important to understand. Consumer VPN services protect your transmission from your location to their location, not from your location all the way to the destination application you're using. If you think about it, this makes sense: A consumer VPN service is operated by a completely different company than, for example, Facebook or your bank.
The globetrotter. This person wants to watch the Olympics live as they happen, without dealing with their crummy local networks. They want to check out their favorite TV shows as they air instead of waiting for translations or re-broadcasts (or watch the versions aired in other countries,) listen to location-restricted streaming internet radio, or want to use a new web service or application that looks great but for some reason is limited to a specific country or region.
The second thing that happens is that the web application you're talking to does not get to see your IP address. Instead, it sees an IP address owned by the VPN service. This allows you some level of anonymous networking. This IP spoofing is also used to trick applications into thinking you're located in a different region, or even a different country than you really are located in. There are reasons (both illegal and legal) to do this. We'll discuss that in a bit.
Setting up ExpressVPN and connecting to a VPN server was easy enough. Performance, when connected to the VPN server, was average at 49 Mb/s down and 16 Mb/s up, compared to our usual speeds of 125 Mb/s down and 20 Mb/s up. Netflix complained about a proxy being in use when we used the automatic configuration option, but it worked fine when we manually selected a local U.S. server. Amazon Prime Video played just fine, and our other internet tests completed without issue.
Also, do be aware that some broadcasters have developed increasingly sophisticated methods to determine whether the IP address you represent is the IP address where you're located. The VPN may be able to protect your original IP address from being seen, but there are characteristics of proxy communications (like a slightly longer time to transfer packets) that can be used to identify users who are trying to bypass watching restrictions.
Even TunnelBear's network performance and pricing are just about average compared to other services we've reviewed, except that you can pay with literal jars of honey. The company takes security and privacy seriously, explaining its policies and protocols in plain English, and you can read the results of two third-party security audits on the company website.
There are some minor disadvantages to using a dynamic IP. If someone who previously had the IP address you've been assigned did something nefarious on a service you use, it's possible that IP address might be banned. Usually, VPN providers are very careful about checking their IP addresses against blacklists, so the chances of this being a problem for you are slim.
The app likewise prevents websites from collecting users’ private data, allowing for safer and more secure web browsing. To make things even better, the solution automatically connects whenever an unsecure Wi-Fi connection is detected, ensuring constant protection. It connects to the nearest server, resulting in optimum speeds. But one can also connect manually and be able to choose a preferred server.
"Following an audit by Leon Juranic of Defense Code Ltd., hide.me are now certified completely log-free. Even free users are no longer subject to data transfer logs. What’s more, hide.me has recently begun publishing a transparency report of requests by authorities for information on users of their service; as they say on their website, their standard response to such requests is to state that, as they keep no logs, they are unable to provide any such information." Jan 8, 2015 BestVPN.com
Fortunately, there are some brave companies that are still trying to stay one step ahead of Netflix’s VPN catchers. Currently, Windscribe Pro is our top choice. The service delivers good speeds on its U.S. servers, and has a very simple approach to Netflix: Just select the “Windflix” connection from the desktop app or browser extension and you’re good to go. Windflix is still technically in beta, but it works well and there’s even a Windflix U.K. option if you’d like to experience Netflix from the other side of the pond.
With VPNs you can access streaming services which are usually blocked to overseas viewers. You can do this by simply connecting to a VPN server in the appropriate country. Unsurprisingly, both Netflix and BBC iPlayer attempt to block VPN users. These blocks are often ineffective, and many providers have found ways around them. For more information about unblocking the most common services see our VPN for Netflix and VPN for BBC iPlayer guides.
In our review of IPVanish, I gave a four-star rating for its strong encryption, excellent performance, and a large set of servers. While it is based in the U.S., the company promises to keep no logs other than payment information, which you can also avoid by paying with Bitcoin. IPVanish has more than 40,000 unique IP addresses on more than 1,000 servers spread out over more than 60 countries, meaning you get some serious diversity. There's no limit to how many times you can switch servers, allowing you to move around until you find the absolute best. Toss in a kill switch, IPv6 and DNS leak protection, and manual port selection, and this becomes a very attractive option. Yearly plans start at about $6 per month, while monthly plans start at about $10.
Many companies proudly display “warrant canaries” on their websites. These are digitally signed notices that say something to the effect of “We have never been served a warrant for traffic logs or turned over customer information.” Law enforcement can prohibit a company from discussing an investigation, but in theory, it can’t compel a company to actively lie. So the theory goes that when the warrant canary dies—that is, the notice disappears from the website because it’s no longer truthful—so does privacy. The EFF supports this legal position, though other highly regarded companies and organizations think warrant canaries are helpful only for informing you after the damage has been done. Such notices may provide a nice sense of security, and they are important to some people, but we didn’t consider them essential.
Put simply, a Virtual Private Network, or VPN, is a group of computers (or discrete networks) networked together over a public network—namely, the internet. Businesses use VPNs to connect remote datacenters, and individuals can use VPNs to get access to network resources when they’re not physically on the same LAN (local area network), or as a method for securing and encrypting their communications when they’re using an untrusted public network. Photo by Pavel Ignatov (Shutterstock).
We've knocked CyberGhost down a peg from last year's standings because the service's network performance wasn't as great this time around in our tests. Yet it has a feature-loaded, user-friendly interface, with convenient buttons in the Windows client software for streaming media, torrenting files, protecting your Wi-Fi transmissions and evading censorship. (The Mac desktop software has fewer features.)
Despite Proton’s strong reputation for privacy with both its VPN and Mail services, we previously dismissed ProtonVPN without testing because it didn’t offer native applications for major operating systems. Instead, the service relied on third-party applications that could be clumsy to set up and lacked important features. Now that ProtonVPN apps are fully supported on Windows, Mac, and Android, we’re looking forward to testing the service for the next update.
Max Eddy is a Software Analyst, taking a critical eye to Android apps and security services. He's also PCMag's foremost authority on weather stations and digital scrapbooking software. When not polishing his tinfoil hat or plumbing the depths of the Dark Web, he can be found working to discern the 100 Best Android Apps. Prior to PCMag, Max wrote... See Full Bio
Think about all the times you’ve been on the go, reading emails while in line at the coffee shop, or checking your bank account while waiting at the doctor’s office. Unless you were logged into a private Wi-Fi network that requires a password, any data transmitted during your online session could be vulnerable to eavesdropping by strangers using the same network.
A good VPN provider cares about its customers and can offer a free trial version for the user to test and decide on a choice. Moreover, some VPNs will please you with a money back guarantee. If within 30 days of using the VPN, it does not suit you or does not satisfy your needs, you can take advantage of the return guarantee and be sure that you will get your money back.
Like most well-known VPN companies, IVPN supports a variety of privacy groups and causes. Pestell told us he worked with the Center for Democracy & Technology to improve trust in VPNs with a handful of transparency initiatives before they were announced. Neena Kapur of The New York Times (parent company of Wirecutter) information security team noted that IVPN’s leadership transparency and its relationship with CDT were significant pluses that contributed to its trustworthiness. Pestell was also the only representative we spoke with to offer to arrange for one of our experts to audit the company’s server and no-logging policies.1 We cover trust issues with VPNs at length elsewhere in this guide, but we believe that IVPN takes an active role in protecting its customers’ privacy and is not a dude wearing a dolphin onesie.
One basic test for a VPN service is to check how long a VPN client takes to connect to a VPN server and get online. For our 2018 reviews, we installed each vendor's VPN client software on an HP EliteBook x360 1020 G2 laptop running Windows 10, an iPad mini and a Samsung Galaxy S8 Android phone. (In 2017, we used a Lenovo ThinkPad X1 Yoga notebook, an Apple MacBook Air, a Samsung Galaxy S6 phone and the iPad mini.) We used each device with each VPN service we tested.
Hi Nathan, We do not censor feedback, and if that is your experience then it is your experience. I'm sorry that you seem to have had so many problems. All I can say is that for me it was just a matter of installing the software, entering my account details, choosing a server location, and hitting start. I have experienced the odd hiccup in the past, but as far as could I see all issues have now been resolved. I tested using Windows 10 (plus Android and both Mac clients). If you are finding everything too hard, then why not just take advantage of the 30-day money back guarantee and try something else?
CyberGhost has been around since 2011 and has come out strongly as a supporter of "civil rights, a free society, and an uncensored Internet culture." We really liked how the company specifically showcases, on their Web site, how folks normally prevented from accessing such important services as Facebook and YouTube can bring those services into their lives via a VPN.