In short, it's time to start thinking about protecting your personal information. That's where virtual private networks, or VPNs, come in. These services use simple software to protect your internet connection, and they give you greater control over how you appear online, too. While you might never have heard of VPN services, they are valuable tools that you should understand and use. So who needs a VPN? The short answer is that everyone does. Even Mac users can benefit from a VPN.
We're slightly surprised that ExpressVPN wasn't #1 in the rankings, as Reddit users really seem to love it (or as close to love as you can get with the ultra picky Reddit community). If you do a Reddit search on any other VPN, someone in the comments will say Express is better. At first glance, it already looks a lot more user friendly and a lot more trustworthy than PureVPN. In his ExpressVPN review, Redditor bigkenw writes:
Most people leave their privacy and security vulnerable in ways that can be addressed with methods other than signing up for a VPN—methods that are potentially more effective. If you have a drafty house with paper-thin walls and halogen light bulbs, you’d get far more value out of every dollar by sealing up cracks, insulating, and switching to LEDs than you would by putting solar panels on your roof. Similarly, before you rush to sign up for a VPN subscription, you should consider these other ways to up your privacy game.
When purchasing VPN service from a provider, consider what platform you will use. Do you want to use mobile devices or your computer? If you travel a lot and the use of mobile devices such as smartphones or tablets is important to you, then ensure that your chosen VPN host supports such a connection or even provides apps for your specific mobile devices.
VPN.ac is a security-focused provider that is based in Romania. It was created by a team of network security professionals with an emphasis on security, strong encryption, and high-quality applications. Their network is composed entirely of dedicated, bare-metal servers that offer great performance, as seen in the latest speed tests for the VPN.ac review.
UK FTP and HTTP performance with CyberGhost hovered just under 5MB/s (40Mbit/s). Testing endpoints in the Netherlands yielded around 7MB/s (56Mbit/s), while in the United States, we managed just 2MB/s (16Mbit/s). This is passable for standard web browsing and video streaming but could be a bottleneck if you have a fast internet connection and want to download large files while connected to your VPN. These scores are slightly slower than they were earlier in the year – remember that any speed test only provides a snapshot of a brief period of time.
Generally speaking, transfer speed tests via NordVPN’s UK endpoints continue to impress, with FTP downloads clocking 10.4MB/s (83Mbit/s) and HTTP downloads at 10MB/s (80Mbit/s). However, we saw unusually slow FTP results from our Dutch reference server, at an anomalous 5.1MB/s (40.8Mbit/s), compared to an HTTP download at 9.9MB/s (79.2Mbit/s). That said, U.S. speeds have improved on previous tests, coming in at around 3.5MB/s (28Mbit/s) for both FTP and HTTP transfers.
We used to advise people to do banking and other important business over their cellular connection when using a mobile device, since it is generally safer than connecting with a public Wi-Fi network. But even that isn't always a safe bet. Researchers have demonstrated how a portable cell tower, such as a femtocell, can be used for malicious ends. The attack hinges on jamming the LTE and 3G bands, which are secured with strong encryption, and forcing devices to connect with a phony tower over the less-secure 2G band. Because the attacker controls the fake tower, he can carry out a man-in-the-middle attack and see all the data passing over the cellular connection. Admittedly, this is an exotic attack, but it's far from impossible.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
IPVanish has a clear no-logging policy and is based in the USA, which doesn’t legally require logging of user activity. By the same token, there’s few data protection requirements and, in 2016, when it was owned by its previous parent company Highwinds, IPVanish handed over detailed connection information for use as evidence by the US Department of Homeland Security, even though it claimed to keep no logs at the time. Current owner StackPath says it intends to honour its no logging policy, but it’s not clear whether any technical changes have been implemented to ensure this.
Our results were similar in other parts of the world, with IVPN ranking near the top regardless of the test, day, or time. The exception was in Asia, where its Hong Kong servers didn’t perform well. At the time of our initial tests in spring of 2018, IVPN didn’t offer any other servers in Asia aside from Hong Kong. Since then, the company has added locations in Singapore and Tokyo, but we haven’t run a new series of standardized tests with either location.
We're not cryptography experts, so we can't verify all of the encryption claims providers make. Instead, we focus on the features provided. Bonus features like ad blocking, firewalls, and kill switches that disconnect you from the web if your VPN connection drops, go a long way toward keeping you safe. We also prefer providers that support OpenVPN, since it's a standard that's known for its speed and reliability. It's also, as the name implies, open source, meaning it benefits from many developers' eyes looking for potential problems.