When we ran our recent Hive Five on VPN service providers, we heard from VPN providers begging to be included, angry CEOs who claimed their company was maliciously left out, and others accusing some of the contenders of illegal or unethical behavior. We took at look at the poll and the claims, and while there’s no definitive proof the poll was gamed, we decided to come up with our own top five, based on our own research rather than reader feedback, that are great whether you’re the privacy advocate, the student, or the downloader.
Think about all the times you’ve been on the go, reading emails while in line at the coffee shop, or checking your bank account while waiting at the doctor’s office. Unless you were logged into a private Wi-Fi network that requires a password, any data transmitted during your online session could be vulnerable to eavesdropping by strangers using the same network.
Buffered VPN doesn't disclose much about the size of its network, but the 30-day money back guarantee means that you can take their service for a test drive and really get a feel for how well it performs for you. The company lost a few points from us because they do keep some connection information. They gained points for their client support, unlimited bandwidth, and generous number of simultaneous sessions allowed.
There are some minor disadvantages to using a dynamic IP. If someone who previously had the IP address you've been assigned did something nefarious on a service you use, it's possible that IP address might be banned. Usually, VPN providers are very careful about checking their IP addresses against blacklists, so the chances of this being a problem for you are slim.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
When you're away from home or the office and you connect to the internet, you'll most often be doing so via Wi-Fi provided by your hotel or the restaurant, library, or coffee shop you're working out of in that moment. Sometimes, the Wi-Fi has a password. Other times, it will be completely open. In either case, you have no idea who else is accessing that network, and therefore, you have no idea who might be snooping on your traffic.
Think about it this way: If your car pulls out of your driveway, someone can follow you and see where you are going, how long you are at your destination, and when you are coming back. They might even be able to peek inside your car and learn more about you. With a VPN service, you are essentially driving into a closed parking garage, switching to a different car, and driving out, so that no one who was originally following you knows where you went.
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Fortunately, there are some brave companies that are still trying to stay one step ahead of Netflix’s VPN catchers. Currently, Windscribe Pro is our top choice. The service delivers good speeds on its U.S. servers, and has a very simple approach to Netflix: Just select the “Windflix” connection from the desktop app or browser extension and you’re good to go. Windflix is still technically in beta, but it works well and there’s even a Windflix U.K. option if you’d like to experience Netflix from the other side of the pond.
The globetrotter. This person wants to watch the Olympics live as they happen, without dealing with their crummy local networks. They want to check out their favorite TV shows as they air instead of waiting for translations or re-broadcasts (or watch the versions aired in other countries,) listen to location-restricted streaming internet radio, or want to use a new web service or application that looks great but for some reason is limited to a specific country or region.

Every service we tested accepts payment via credit card, PayPal, and Bitcoin. That’s plenty of options for most people, and you can always use a prepaid debit card if you don’t want your billing information tied to your VPN account. IVPN and OVPN are the only ones to accept cash payment through the mail, if you really don’t want to make a payment online. Private Internet Access and TorGuard accept gift cards from other companies—IVPN doesn’t, but that option isn’t worth the additional hassle for many people when other secure, private methods are available.
Another reason you might choose to use a VPN is if you have something to hide. This isn't just about folks doing things they shouldn't do. Sometimes people really need to hide information. Take, for example, the person who is worried he or she might be discriminated against by an employer because of a sexual preference or medical condition. Another example is a person who needs to go online but is concerned about revealing location information to a person in their life who might be a threat.
If you’re on a heavily managed Internet connection, be it government censored or just college Wi-Fi, standard VPN connections may be blocked or throttled due to deep packet inspection, a way for providers to analyze what type of traffic is passing over a network even when they can’t see the actual contents. IVPN’s desktop apps include a checkbox for Obfsproxy, which disguises your traffic as more ho-hum data to get it past those types of blocks—like kids stacked in a trenchcoat to pass as an adult, but more convincing. Our budget pick, TorGuard, and competitor ExpressVPN use different methods to disguise traffic, but we couldn’t find documentation on equivalent features from our other top performers.
But even if you know who’s behind your VPN, you shouldn’t trust a free one. A free service makes you and your data the product, so you should assume that any information it gathers on you—whether that’s an actual browsing history or demographics like age or political affiliation—is being sold to or shared with someone. For example, Facebook’s Onavo provides an encrypted connection to Onavo’s servers like any VPN, shielding you from the prying eyes of your ISP or fellow network users. But instead of promising not to examine, log, or share any of your traffic, Onavo’s privacy policy promises the opposite. Covering the service, Gizmodo sums it up well: “Facebook is not a privacy company; it’s Big Brother on PCP.” Facebook collects information about your device, other applications you use, and even “information and other data from your device, such as webpage addresses and data fields.” And the company “may combine the information, including personally identifying information, that you provide through your use of the Services with information about you we receive from our Affiliates or third parties for business, analytic, advertising, and other purposes.” That means Facebook can collect anything it wants, and sell it to anyone it wants.

The best VPNs offer a solid balance of features, server location, connectivity protocols, and price. Some are great for occasional use, others are geared towards getting around the location restrictions companies put on their apps and services, and others are targeted at people who do heavy downloading and want a little privacy while they do it. Here’s what you should look for.


Switzerland is famed for its privacy-friendly legislation, and that’s where VyprVPN operates from - although its servers operate in 72 other countries to deliver unlimited data. If you’re used to VPN services absolutely killing your data speeds you’ll be positively surprised by VyprVPN: we found that our data speeds actually increased when we enabled the VPN! Not only that but there are plenty of useful options including auto-connect, a kill-switch and enhanced security via the service’s proprietary Chameleon protocol and its own DNS. VyprVPN has a free trial too so you can try it our and see what you think before you commit!

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Depending on how ISPs respond to a newly deregulated environment, a VPN could tunnel traffic past any choke points or blockades thrown up by ISPs. That said, an obvious response would be to block or throttle all VPN traffic. Or perhaps ISPs will come up with an entirely novel way to monetize the letitude given them by the current lack of net neutrality legislation.

How much should a VPN cost? Hotspot Shield can be as little as £119.99 for a lifetime or £5.99 a month if you'd rather sign up for a year. For your money you get a decent range of features including up to five devices, private browsing, virtual locations and good if not stellar performance: we did notice a slight increase in latency when Hotspot Shield was enabled, although it wasn’t too dramatic. There’s a seven-day trial that gives you more than enough time to put it through its paces.

Some VPNs offer great service or pricing but little to no insight into who exactly is handling them. We considered feedback from security experts, including the information security team at The New York Times (parent company of Wirecutter), about whether you could trust even the most appealing VPN if the company wasn’t willing to disclose who stood behind it. After careful consideration, we decided we’d rather give up other positives—like faster speeds or extra convenience features—if it meant knowing who led or owned the company providing our connections. Given the explosion of companies offering VPN services and the trivial nature of setting one up as a scam, having a public-facing leadership team—especially one with a long history of actively fighting for online privacy and security—is the most concrete way a company can build trust.
VPNs can be either remote-access (connecting a computer to a network) or site-to-site (connecting two networks). In a corporate setting, remote-access VPNs allow employees to access their company's intranet from home or while traveling outside the office, and site-to-site VPNs allow employees in geographically disparate offices to share one cohesive virtual network. A VPN can also be used to interconnect two similar networks over a dissimilar middle network; for example, two IPv6 networks over an IPv4 network.[6]
IVPN was one of the fastest providers when we tested US servers using the Internet Health Test. Our budget pick, TorGuard, was faster, but it defaults to the less secure 128-bit encryption. Our non-VPN connection tested at roughly 300 Mbps down. Some tested services are not listed because connection failures prevented some of our tests from completing.
NordVPN’s customer service is also quite good. They offer 24/7 live chat support directly through their website and many support guides and tutorials. Right now NordVPN is extending the 75% discount price exclusively for three-year plans. All subscriptions come with a 30 day money-back guarantee, allowing you to try the service risk free. [Learn more >]
For those who are new to using a VPN, one of the most important features will be an easy-to-use interface. You want something as easy as flipping a switch. Private Internet Access offers just that, with an extremely simple Android app. Best of all, a yearly subscription is around $40, which is one of the lowest prices you'll find for a premium VPN.
Hide Your Browsing Activity From Your Local Network and ISP: If you’re using a public Wi-Fi connection, your browsing activity on non-HTTPS websites is visible to everyone neraby, if they know how to look. If you want to hide your browsing activity for a bit more privacy, you can connect to a VPN. The local network will only see a single, secure VPN connection. All the other traffic will travel over the VPN connection. While this can be used to bypass connection-monitoring by your Internet service provider, bear in mind that VPN providers may opt to log the traffic on their ends.

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That said, many VPN providers are based outside the US, which complicates enforcement. Jerome continued: “Users can file complaints in a local jurisdiction, and local data protection laws may have more effective enforcement mechanisms. For example, privacy and confidentiality of communications are fundamental rights in the European Union. Data protection authorities in EU-member states are empowered to handle complaints brought by individuals and then provide users with information about the outcome of any investigation. But it is unclear how effective any of these remedies will be.”

VPNs can be either remote-access (connecting a computer to a network) or site-to-site (connecting two networks). In a corporate setting, remote-access VPNs allow employees to access their company's intranet from home or while traveling outside the office, and site-to-site VPNs allow employees in geographically disparate offices to share one cohesive virtual network. A VPN can also be used to interconnect two similar networks over a dissimilar middle network; for example, two IPv6 networks over an IPv4 network.[6]
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