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A proxy server is another way to conceal your real location. By transferring data through a proxy server the data appears to be going to that server, not you - so for example if you’re in the US and the proxy is in Switzerland, the website or service will think it’s talking to a machine in Switzerland. The main difference is that VPNs protect all your traffic while proxies tend to be limited to specific types of data, such as peer to peer networking or web browsing.
Everything you do on the Internet has to pass through your own ISP before reaching the destination. So, when you request Google, for example, the information is sent, unencrypted, to your ISP and then passes through some other channels before reaching the server that holds Google’s website. Basically, VPN services privatize information that can be read by ISPs or any other agency that inspects your traffic.
Obfuscation – Obfuscation is a key feature if you are using a VPN in China, schools, work networks, or anywhere that VPNs may be blocked. However, if you are not in a restricted network situation, obfuscation is generally not necessary and may impact performance. (See the best VPN for China guide for a great selection of VPNs with built-in obfuscation features.)
Nevertheless, the point of a VPN is to remain private and to have your internet activity kept as private as possible. For that reason, we’re choosing Mullvad as the best overall VPN (see our full review of Mullvad). The company recently released an overhauled desktop client, and the VPN does a great job at privacy. Mullvad doesn’t ask for your email address, and you can mail your payment in cash if you want to. Like many other VPNs, Mullvad has a no-logging policy and doesn’t even collect any identifying metadata from your usage.
TorGuard’s signup and payment process is also fine but not stellar. Compared with that of IVPN, the checkout process is clunky, and using a credit or debit card requires entering more personal information than with our top pick. The easiest option for anonymous payments is a prepaid debit card bought locally. Otherwise, like most providers, TorGuard accepts a variety of cryptocurrencies, PayPal, and foreign payments through Paymentwall. That last service also allows you to submit payment through gift cards from other major retailers. We don’t think this method is worth the hassle for most people, but if you have some money on a fast-food gift card you don’t want, turning it into a VPN service is a nice option.
Known for its speed, ease of use and native clients, HideIPVPN supports Windows, Mac, iOS and Android platforms. Its Smart DNS service is known to be able to unblock some sites. The service supports a variety of protocols, which include SSTP, OpenVPN, SoftEther, PPTP and L2TP/IPSec. With the service, torrenting is allowed although only on German and Dutch servers, this is due to the fact that it only has seven server locations in North America and Europe.
Beyond the CNET directory, it's always good practice to search "the Google" for a company or product name and read the user reviews. If you see a huge number of old complaints or new complaints suddenly start showing up, it might be that there's been a change of management or policies. When I'm looking for a service, I always base my decision partially on professional reviews and partially based on the tone of user reviews.
Avast SecureLine is also expensive, and based on current speed results for the UK and U.S., you’re probably better off shopping around for a better deal; SecureLine works out at £49.99 a year for a single device (equivalent to £4.17 a month). If you want to connect more than one computer or mobile device, a five-licence account will cost you £64.99 a year.
If you're using a service to route all your internet traffic through its servers, you have to be able to trust the provider. Established security companies, such as F-Secure, may have only recently come to the VPN market. It's easier to trust companies that have been around a little longer, simply because their reputation is likely to be known. But companies and products can change quickly. Today's slow VPN service that won't let you cancel your subscription could be tomorrow's poster child for excellence.
Like most well-known VPN companies, IVPN supports a variety of privacy groups and causes. Pestell told us he worked with the Center for Democracy & Technology to improve trust in VPNs with a handful of transparency initiatives before they were announced. Neena Kapur of The New York Times (parent company of Wirecutter) information security team noted that IVPN’s leadership transparency and its relationship with CDT were significant pluses that contributed to its trustworthiness. Pestell was also the only representative we spoke with to offer to arrange for one of our experts to audit the company’s server and no-logging policies.1 We cover trust issues with VPNs at length elsewhere in this guide, but we believe that IVPN takes an active role in protecting its customers’ privacy and is not a dude wearing a dolphin onesie.
The downloader. Whether they’re downloading legally or illegally, this person doesn’t want on some company’s witch-hunt list just because they have a torrenting app installed on their computer. VPNs are the only way to stay safe when using something like BitTorrent—everything else is just a false sense of security. Better safe than trying to defend yourself in court or paying a massive fine for something you may or may not have even done, right?
There are several different VPN protocols, not all of which are used by all of the VPN services we reviewed. Most operating systems have built-in support for at least one of these protocols, which means you can use that protocol — and a willing VPN service — without client software. The full-fledged VPN services have online instructions for how to do this, as well as how to set up routers to connect directly to the services.
We contacted each of our finalists with simple questions about its service and troubleshooting. Most VPN companies provide technical support through online ticketing systems, meaning you’ll need to wait for a response. This means that self-help support sites are even more important, since waiting for a reply while your connection is down can be frustrating. Response times to our support inquiries ranged from 20 minutes to a day.
No reputable VPN service logs any kind of user activity, unlike your internet service provider, which can easily log every website you visit by storing all your DNS requests sent in cleartext. The only VPN on this list that maintains 24 hours worth of basic connection logs (no activity) is VPN.ac, and they clearly state their reasons (security) for doing so. There have been shady VPNs that have cooperated with government agencies, such as PureVPN (see logging case) and I do not recommend these providers.
Server switching is a feature -- offered by most VPN service providers -- that allows you to change what region or country you're going to connect to. Most providers allow you to switch as often as you'd like (although you usually have to disconnect, then change your configuration, and reconnect). This may be useful if you're trying to hide your location, or if you're running into some communications glitches on the server you're currently using.
Oh, heck no. A VPN can help make sure you're not snooped on when connecting between your computer and a website. But the website itself is quite capable of some serious privacy violations. For example, a VPN can't protect you against a website setting a tracking cookie that will tell other websites about you. A VPN can't protect you against a website recording information about products you're interested in. A VPN can't protect you against a website that sells your email address to list brokers. Yada, yada, yada.
A traditional VPN can affect the user experience when applied to wireless devices. It's best to use a mobile VPN to avoid slower speeds and data loss. A mobile VPN offers you a high level of security for the challenges of wireless communication. It can provide mobile devices with secure access to network resources and software applications on their wireless networks. It's good to use when you're facing coverage gaps, inter-network roaming, bandwidth issues, or limited battery life, memory or processing power.