Hello Nathan, We are sorry for all the inconvenience you've experienced. Bunch of different factors might interfere with how VPN works: antivirus systems, firewalls, router settings, previous VPN services installed play their role just to name a few. Your mentioned behavior is uncommon, in most cases couple of mouse clicks is enough to get our apps up and running; however sometimes additional troubleshooting is required. This is why our customer support team is available 24/7, they aim to provide our clients with the best possible experience and help in any way we can. Please don't hesitate and reach out to them in case of any future issue.
For building applications for mobile macOS and Windows platforms, the OEM VPN Unlimited SDK allows users to build feature-packed custom apps or beef up their existing applications with new functionalities. Meanwhile, VPN Unlimited White Label allows for an easy VPN market entry, as KeepSolid will cover the infrastructure, development, and maintenance while supercharging your network security. Lastly, OEM VPN Unlimited Router API enhances network security by shielding your wireless network on an impregnable router, allowing you to save from purchasing multiple VPN subscriptions and giving your customers peace of mind when engaging with your business.

A virtual private network (VPN) gives you online privacy and anonymity by creating a private network from a public internet connection. VPNs mask your internet protocol (IP) address so your online actions are virtually untraceable. Most important, VPN services establish secure and encrypted connections to provide greater privacy than even a secured Wi-Fi hotspot.
Known for its speed, ease of use and native clients, HideIPVPN supports Windows, Mac, iOS and Android platforms. Its Smart DNS service is known to be able to unblock some sites. The service supports a variety of protocols, which include SSTP, OpenVPN, SoftEther, PPTP and L2TP/IPSec. With the service, torrenting is allowed although only on German and Dutch servers, this is due to the fact that it only has seven server locations in North America and Europe.
But even if you know who’s behind your VPN, you shouldn’t trust a free one. A free service makes you and your data the product, so you should assume that any information it gathers on you—whether that’s an actual browsing history or demographics like age or political affiliation—is being sold to or shared with someone. For example, Facebook’s Onavo provides an encrypted connection to Onavo’s servers like any VPN, shielding you from the prying eyes of your ISP or fellow network users. But instead of promising not to examine, log, or share any of your traffic, Onavo’s privacy policy promises the opposite. Covering the service, Gizmodo sums it up well: “Facebook is not a privacy company; it’s Big Brother on PCP.” Facebook collects information about your device, other applications you use, and even “information and other data from your device, such as webpage addresses and data fields.” And the company “may combine the information, including personally identifying information, that you provide through your use of the Services with information about you we receive from our Affiliates or third parties for business, analytic, advertising, and other purposes.” That means Facebook can collect anything it wants, and sell it to anyone it wants.
Israel-based Hola isn’t a traditional VPN in which customers connect to a network of centralized servers owned by the VPN company. Instead, Hola users connect to each other, using other users’ idle bandwidth as part of a large peer-to-peer network. Obviously, this comes with some pretty big security and legal concerns. Users could use each other’s internet for illegal activity, for example. In 2015, Hola used its user’s computers to create a botnet and perform a massive distributed denial-of-service (DDoS) attack. The abuse of customers’ trust happened entirely without their knowledge.
That means fewer options and in some cases no options at all when Australians want to stream a TV show, play a video game, or listen to music. The lack of choice can lead to increased piracy of copyrighted material. In December 2016, a federal court in Australia ordered internet service providers to block BitTorrent tracker sites including ThePirateBay, Torrentz, TorrentHound, IsoHunt and SolarMovie.

Sign up and receive your account information. If you are purchasing a VPN service from a VPN provider, then you may need to pay for your new service. After signing up and paying (or verifying that your employer or university does provide such a service), the provider should give you information that will allow you to access your VPN such as a username, password, and IP or server name. You can use one of the methods below to connect to your VPN.
Since we last tested VPNs, we've given special attention to the privacy practices of VPN companies and not just the technology they provide. In our testing, we read through the privacy policies and discuss company practices with VPN service representatives. What we look for is a commitment to protect user information, and to take a hands-off approach to gathering user data.
When we say that in theory VPNs can’t be intercepted, that’s because VPNs are like any other form of security: if you use them on a device that’s already been compromised by malware such as keyloggers or other security threats then they can’t do their job properly. If you’re on Windows, then good quality, up to date anti-virus software isn’t a luxury. It’s absolutely essential.
In 2016, a federal court in Australia ordered ISPs to block BitTorrent tracker sites including ThePirateBay, Torrentz, TorrentHound, IsoHunt and SolarMovie. This has proven to be somewhat effective as visits from Australia to these sites have dropped by 53%. This doesn’t take into account VPN users — the sites can still be accessed with any of the VPNs we listed above.
The free version won’t give you much mileage for streaming mind, which is perhaps just as well. Frustratingly, both BBC iPlayer and U.S. Netflix clocked that we were using a VPN, and stopped us from getting the goods. But if streaming isn’t why you’re seeking out a VPN, and you mainly need one for anonymised web browsing and downloads, then Kaspersky Secure Connection is ideal.
If you are interested in an added level of protection, there are intriguing gadgets called Tiny Hardware Firewalls. These devices range from about $30 to $70 and connect via a network port or a USB slot to your laptop. They make the initial network connection, and so your computer's communication is always blocked before it calls out to the internet.

If you’re going to use torrents, however, life is easier if you use a VPN—especially if the network you’re on blocks torrenting. There are many VPNs among our top picks that could be used for downloading torrents, but our preferred choice is Private Internet Access. This no-frills VPN has an absolute ton of servers, good speeds, and a nice amount of country locations to remain relatively anonymous. (Read our full review.) The price is right at less than $40 a year, and its privacy policies have been tested in court. Plus, advanced users can adjust their level of encryption for data encryption, data authentication, and handshake.


The service supports torrenting through its zero logs policy. It supports PPTP, Open VPN and L2TP connections, with each going up to 256 bits except for PPTP. To further increase security, IPVanish uses shared IPs, making it even more difficult to identify users. This also ensures that even the vendor could not furnish agencies with your information even if it wanted to.
We have often said that having to choose between security and convenience is a false dichotomy, but it is at least somewhat true in the case of VPN services. When a VPN is active, your web traffic is taking a more circuitous route than usual, often resulting in sluggish download and upload speeds as well as increased latency. The good news is that using a VPN probably isn't going to remind you of the dial-up days of yore.
The practical uses for a VPN service are plentiful. Want to access a website that your ISP has blocked? A VPN puts that website just one click away. Want to access the US version of Netflix from the UK? Just set your VPN to a US location and you're there. Want to access porn without your ISP or your business knowing about it? Want to download torrents without being blocked by your ISP? It's easy.
And they manage to do all of this without sacrificing performance, offering one of the fastest download speeds (83 Mbps out of 100 Mbps) and the best 24/7 customer support in the industry. The only downside? It’s a little on the pricey side, with monthly plans starting between $6.67 and $12.95/mo. But it’s a small price to pay for excellent performance in almost every category.
With VPNs you can access streaming services which are usually blocked to overseas viewers. You can do this by simply connecting to a VPN server in the appropriate country. Unsurprisingly, both Netflix and BBC iPlayer attempt to block VPN users. These blocks are often ineffective, and many providers have found ways around them. For more information about unblocking the most common services see our VPN for Netflix and VPN for BBC iPlayer guides.
OVPN was regularly the fastest VPN in our tests regardless of the time of week or location. We also liked the app’s clean design and its simple and well-labeled settings pane. But OVPN is a small startup with a limited server network: At this writing, the company has servers in just seven countries, none in Asia. That makes it less versatile for finding less congested routes or geoshifting. OVPN also hasn’t released an Android app yet, so even non-iOS device owners will have to resort to the clunky, third-party OpenVPN Connect app on their phones. When we reached out for details about the company’s operational security, founder and CEO David Wibergh was open to questions and gave us answers that led us to believe that the company acted in the best interest of its customers’ privacy and security. He noted that after an uptick in data requests from local authorities in Sweden—all of which OVPN responded to by explaining that it lacked any pertinent data—the company published a blog post to detail just how little information it keeps.
Norton WiFi Privacy is a VPN solution that is specifically designed for mobile devices. It is downloadable from the App Store or the Google Play Store. The software is capable of protecting users from the dangers associated with public Wi-Fi hotspots. It has the capability to block ads, which automatically hides advertisements while preventing sites from tracking user location.

That said, many VPN providers are based outside the US, which complicates enforcement. Jerome continued: “Users can file complaints in a local jurisdiction, and local data protection laws may have more effective enforcement mechanisms. For example, privacy and confidentiality of communications are fundamental rights in the European Union. Data protection authorities in EU-member states are empowered to handle complaints brought by individuals and then provide users with information about the outcome of any investigation. But it is unclear how effective any of these remedies will be.”
Most Secure (Double Encrypted Data): By using a map of the world to show VPN servers, NordVPN is among the easiest security apps to use: just pick a spot and click to connect. With more than 5,200 connection points, NordVPN has servers in 62 countries, in places like Egypt, Russia and Turkey. You can use NordVPN with Windows 7, 8 and 10, Mac OSX (10.10 or newer), Android, iOS, Chrome and Linux systems as well as some routers and smart TVs. While PIA and HMA go small, NordVPN’s app can run full screen with its connection map on the right and a server list on the left. You can pick a specific server or the area’s fastest. In addition to NordVPN’s Double VPN option that encrypts data twice, Cybersec can block annoying ads as well as prevent going to malicious and phishing sites. Unlike PIA, NordVPN lets you choose your user name. With headquarters in Panama, NordVPN is beyond the reach of American spy agencies and the company doesn’t keep a log to worry about. At $12 per month or $7 a month over a year, NordVPN is expensive compared to PIA, but allows 6, not 5, simultaneous users. With NordVPN, connecting is as simple as clicking on a map.
One of the platform’s notable features is its ability to provide fast connection speeds. VPN software are known to reduce Internet speeds significantly, but with SaferVPN, you won’t even notice any speed reduction. The service also allows multiple user accounts at both personal and business levels. Customer support is available 24/7, which include email, tickets, live chats and a comprehensive knowledge base.

For features, they offer multi-hop VPN cascades, advanced firewall configuration options (DNS and IP leak protection), port forwarding, NeuroRouting, Socks5 and Squid proxies, obfuscation features to defeat VPN blocking (Stealth VPN), and a customizable TrackStop feature to block tracking, malware, and advertising. Perfect Privacy is one of the few VPNs offering full IPv6 support (you get both an IPv4 and IPv6 address).
The service uses Advanced Encryption Standard with a 256-bit key, a common method employed by VPN services. Connections are protected using 2048-bit public key encryption. For privacy, the service offers a malware detection software. What is good about the software is that it can be downloaded and used without providing any personal information. This holds as long as you use the free version of the software and never contact customer support.
VPNs also cloak your computer's actual IP address, hiding it behind the IP address of the VPN server you're connected to. IP addresses are distributed based on location, so you can estimate someone's location simply by looking at their IP address. And while IP addresses may change, it's possible to track someone across the internet by watching where the same IP address appears. Using a VPN makes it harder for advertisers (or spies, or hackers) to track you online.
Many VPN services claim that if you pay their fee, they'll provide you unlimited data transmission and won't throttle your speeds. Generally, this is true, but I'll give you my standard official "unlimited" warning: It's been my experience that when a vendor says something is "unlimited," it's almost always limited. Somewhere, there will be a note in the fine print or terms of service that allows the vendor to limit you in some way. It pays to read those agreements.
When purchasing VPN service from a provider, consider the kind of security you want. If you want to use a VPN in order to send documents, emails, or browse the web more securely, then you’ll want to sign up with a host that offers an encryption method such as SSL (also called TLS) or IPsec. SSL is the most widely used form of security encryption. Encryption is a method of obscuring data from those who should not see it. Also, try to pick a host which uses OpenVPN rather than “point-to-point tunneling protocol” (PPTP) for encryption. PPTP has had several security vulnerabilities in recent years; whereas OpenVPN is commonly considered the more secure method of encryption.

DNS servers are a bit like the phone books of the Internet: You can type in “thewirecutter.com,” for instance, and one of the many DNS servers behind the scenes can point you to the IP address of a server hosting the site. Most of the time, your DNS requests automatically route through your ISP, giving the ISP an easy way to monitor your traffic. Some VPN services rely on third-party DNS servers, but the best ones keep DNS servers in-house to prevent your browsing history, or your IP address, from getting out.
The more locations a VPN provider houses servers, the more flexible it is when you want to choose a server in a less-congested part of the world or geoshift your location. And the more servers it has at each location, the less likely they are to be slow when lots of people are using the service at the same time. Of course, limited bandwidth in and out of an area may still cause connections to lag at peak times even on the most robust networks.
Some VPN services provide a free trial, so take advantage of it. Make sure you are happy with what you signed up for, and take advantage of money-back guarantees if you're not. This is actually why we also recommend starting out with a short-term subscription—a week or a month—to really make sure you are happy. KeepSolid VPN Unlimited offers a one-week Vacation subscription, for example. Yes, you may get a discount by signing up for a year, but that's more money at stake should you realize the service doesn't meet your performance needs.
We also dove deeper into the desktop apps of the top-performing services. Great apps have automatic location selection, easy-to-use designs, and detailed but uncluttered settings panels. We set up each service’s Android app on a Samsung Galaxy S8 running Android 7.0 Nougat. We took into account how easy each one was to set up and connect, along with what options were available in the settings pane.
They even offer the most generous simultaneous connection count, with six simultaneous connections through their network, where everyone else offers five or fewer. NordVPN's network isn't as large as some of their competitors, so if you're trying to obfuscate your tracks, you might want a company with more servers. Otherwise, this company is clearly providing a winning offering.
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